Jennifer Sherman Founder Series · Volume I

Talent Acquisition / 11

Your Job Description Might Be Repelling the People You Need

An unclear job description is a workforce design warning.

Jennifer Sherman

Founder & CEO, BeIDT Health

2026-10-24 · 3 min read

Candidates cannot evaluate an opportunity when responsibilities, supervision, caseload, travel, schedule, or compensation are vague. The employer loses credibility before the first conversation even begins.

The deeper issue

A job description is an invitation to evaluate a career decision. Yet many employers write it as an inventory of tasks and requirements, omitting the very information experienced professionals need to judge fit.

I would ask a clinical manager to rewrite one posting from the candidate's perspective. What population will I serve? What does a normal week look like? What is the expected caseload or productivity? Who supervises me, and how frequently? What license is actually required on day one? Is travel involved? What is the salary range and what affects placement within it? A posting that cannot answer these questions is advertising uncertainty.

Next, distinguish non-negotiable qualifications from preferences. Requiring a credential that the role does not legally or operationally need may unnecessarily narrow the pool. Conversely, minimizing a real supervision or licensing requirement wastes everyone's time. Have a current employee and an external professional review the description for clarity. Track repeated applicant questions and the reasons candidates withdraw. The objective is not to make every role sound irresistible. It is to make the opportunity accurately understandable to the people best qualified to consider it.

What this means inside a behavioral health organization

A job description is often the first evidence a professional sees of how an organization thinks. If it is a list of generic duties copied from an older posting, it suggests the organization has not decided what the role must accomplish. Experienced behavioral health professionals notice.

Professionals considering a role want to understand the actual work. What population will they serve? What is the expected caseload or productivity? Who will supervise them? What is the schedule, and how much travel is involved? What is the compensation range?

When these answers are missing, candidates either ask, which slows the process, or move on, which shrinks the pool.

A practical move for employers

Rewrite descriptions around real work: essential outcomes, workload expectations, reporting line, credentials, compensation range, schedule, and first-90-day success.

What I would watch

Compare applicant questions and declines before and after rewriting. The value of measurement is not the report itself; it is the decision that follows and whether the underlying condition improves.

My position

Clarity is a competitive advantage.

If your organization is facing this challenge, begin with an honest diagnosis of the operating conditions and the people affected. BeIDT Health can discuss which workforce approach fits the evidence, rather than assuming every problem needs the same service.